Poppy joined the Routesonline team after successfully completing a degree in journalism at Sheffield Hallam University. Poppy has a passion for digital marketing- particularly social media, and her dissertation on 'Social Media as a Vehicle for News Distribution' received a first class grade. If you have any questions, leave a comment below!
Customer engagement online is more important than you may think. Connecting and communicating with your customers plays a key part in customer service, and can make everyday processes run a lot smoother.
