Poppy joined the Routesonline team after successfully completing a degree in journalism at Sheffield Hallam University. Poppy has a passion for digital marketing- particularly social media, and her dissertation on 'Social Media as a Vehicle for News Distribution' received a first class grade. If you have any questions, leave a comment below!
Social media has become a popular choice of communication for airlines and their customers. We have taken a look at the top ten airlines (by frequency) and their use of social media.