Bombardier’s newly expanded service center in Singapore accomplishes two big things for the company.
One, the building’s sustainability features will help the manufacturer meets its ESG goal of reducing overall emissions by 25% by 2025, and two, the new aftermarket capabilities allow it to be a one-stop shop for its Asian customers.
The Singapore service center, which opened on June 30 at Singapore’s Seletar Aerospace Park, expanded from its original 70,000 ft.² to 290,000 ft.² and added a double-paint paint facility, interior shop and backshops. By having full maintenance capability there—including avionics and connectivity installation—Asian customers’ aircraft can undergo a heavy maintenance check, full interior refurbishment and avionics upgrades.
It also relocated its part depot from Singapore Changi Airport to Seletar and expanded it to 7,000ft.², so it can house 11,000 parts. The location is within about an eight-hr. flight from most Asian destinations, so this hub will house most spare parts for the region, Gallagher says.
“Singapore is absolutely at the heart of our strategy to be able to do these massive reburbs in Asia going forward,” says J.C. Gallagher, Bombardier vice president customer support. “Today the majority of these big refurbs for Asian aircraft are done in the U.S.”
Having turnkey capabilities in Singapore also fits into its strategy to offer certified, pre-owned aircraft. This facilitates customers’ upgrade to and purchase of new aircraft, as well as attract customers to purchase certified used aircraft.
The facility also will house two Rolls-Royce BR710 engines available for lease.
By offering this broad range of services in Singapore—so business jet customers don’t need to rely on aftermarket capabilities in Europe or North America—it follows Bombardier’s mantra of “Bring Our Jets Home” by both enabling Bombardier’s aftermarket growth goals and serving customers locally.
“These investments now really make the Asian market kind of self-sustaining,” Gallagher says.
Bombardier is investing $85 million on the Singapore expansion.
Approximately 350 Bombardier aircraft operate in the Asian region but the region’s business aviation activity is projected to grow.
“Establishing such a large facility is not only a sound investment from an aftermarket standpoint, but it also plants the Bombardier flag in the region to sell aircraft going forward,” Gallagher says.
The facility plans to complete about 2,000 service events per year, which includes light to heavy maintenance checks, interior reburbishments and unscheduled maintenance from transient traffic.
While Bombardier is focusing its maintenance work on its own aircraft, the adjoining FBO scheduled to open in the third quarter, in conjunction with Jetex, will service all aircraft types. Bombardier partners with Jetex for FBO services in Asia and the Middle East and with Singapore Flight Support in Europe and North America.
The Singapore complex achieved Singapore’s Green Mark Gold and the U.S. Green Building Council’s LEED Green Building certifications. To reduce the environmental impact, it includes solar panels on the roof, car park shelters, LED lighting and low-flow plumbing fixtures, among other features.
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