Paul Seidenman (San Francisco), David Spanovich (San Francisco)
If present trends continue, no airline pilot will fly without a tablet computer; nor will any aircraft mechanic attempt a repair without one. For the pilot, the devices represent the latest evolution in electronic flight bags (EFBs), which first made inroads, nearly two decades ago via the laptop computer. For mechanics, the far less bulky tablets will provide a new measure of mobility, as digital maintenance manuals can be downloaded and taken where the work is being done.
When it comes to technical purchasing, airlines across the spectrum are increasingly insisting upon greater flexibility in the fine print of maintenance support contracts. “Today, the customer has gotten more sophisticated when negotiating maintenance contracts,” says Brian Ovington, principal marketing manager of aviation services for GE Aviation. “There is a lot more creativity in terms of the payment structures and the length of the agreements with respect to aircraft entry and exit of the program, and other terms.”