Christine Boynton covers air transport in the Americas for Aviation Week Network.
Beginning her career as an Editor with Air Transport World and SpeedNews, Boynton was named Best Young Journalist at the 2012 Aerospace Media Awards. She next spent time in broadcast as a Digital Executive Producer for a Baltimore TV station. Entering the nonprofit world next, for roles involving marketing, communications and PR, Boynton became Director of Content at a Boston-based land conservation organization. She returned to aviation journalism in 2023, as a Senior Editor with Aviation Week.
Boynton graduated from McDaniel College with a B.A. in Communications and English.
The Denver-based ULCC has begun testing an automated bag system while modifying its all-digital customer support channels to reinstate some phone-based options.
Southwest says it will use 2024 to better optimize its operations, and still expects its network to be restored to pre-pandemic levels by the end of 2023.