Based in London, Alan is Europe & Middle East correspondent at Air Transport World.
A daily newspaper journalist in the UK and Middle East for 15 years, he then joined the UK's most successful corporate publishing company before setting up his own company in 2004. He has worked with ATW since 2014.
The European Commission (EC) has cautioned passengers seeking compensation after delayed or canceled flights on carriers from European Union (EU) nations against using third-party claims agencies to progress their cases.