Based in London, Alan is Europe & Middle East correspondent at Air Transport World.
A daily newspaper journalist in the UK and Middle East for 15 years, he then joined the UK's most successful corporate publishing company before setting up his own company in 2004. He has worked with ATW since 2014.
Airlines increasingly talk about personalizing individual passengers’ journeys being the way to draw in more traffic, by making a flight an “experience.”
Airlines will increasingly seek to personalize the passenger experience through activities such as livestreaming events to passengers’ onboard devices, according to speakers at the Passenger Experience Conference in Hamburg April 1.
Carriers will increasingly seek to personalize the passenger experience through activities such as livestreaming events to passengers’ onboard devices, according to speakers at the Passenger Experience Conference in Hamburg Apr. 1.
