Based in Boston, Ben covers the advanced air mobility sector and serves as editor-in-chief of the weekly AAM Report.
Ben has a Masters degree in Political Communications from the American University in Washington D.C. Prior to joining Aviation Week, he worked for the Association of Chamber of Commerce Executives as its communications coordinator.
The U.S. Transportation Department (DOT) will follow through on a proposal to mandate fee refunds for customers whose bags are significantly late, a White House spokesman confirmed.
Southwest Airlines pilots said a staff shortage caused by an aggressive schedule ramp-up and training bottleneck is exacerbating operational challenges plaguing the company in recent weeks.