United Rolls Out Airport Contactless Virtual Assistance

Linda Blachly December 09, 2020
United
United's Agent on Demand app supports video chat.
Credit: PRNewsfoto / United Airlines
United Airlines passengers will soon have access to virtual, on-demand customer service at the Chicago-based carrier’s hubs, giving people a contact-free option to get real-time information and support. According to United, customers can access the Agent on Demand app on any mobile device to call...
Linda Blachly

Linda Blachly is Senior Associate Editor for Air Transport World and Aviation Week. She joined the company in July 2010 and is responsible for producing features for Air Transport World’s monthly magazine and engaging content for the aviationweek.com. She is based in the Washington DC office.

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