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HAMBURG—The “seamless journey,” a term much used by airlines over the past two decades, is a figment of the imagination, according to a senior executive from independent design consultancy Teague. “In my opinion, the seamless journey is a myth,” Teague creative director Eric Bogner said. “There will...
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Airlines Can Only Lessen Hassles, Not Eliminate Them, Expert Says is published in Aviation Daily, an Aviation Week Intelligence Network (AWIN) Market Briefing and is included with your AWIN membership.
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